Loanwright

Data portability

Your data is yours. Including the part you'd take with you when you leave.

Loanwright is built so that switching off Loanwright is as easy as signing up for it. Every record we store about your account is exportable in open formats, with one click, on any plan.

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The six commitments

One-click full account export

From Settings, you can download a single ZIP containing every record we hold for your account: profile, subscription, loan files, readiness checklists, document metadata, conditions, condition comments, loan presets, guideline queries, and your audit trail. No support ticket. No waiting.

Open formats, no proprietary schema

Exports are plain JSON, one file per data table, with a README explaining the schema. The schema itself is documented in our open-source Drizzle table definitions. Any developer or competing vendor can ingest the export the day they receive it.

Per-loan deep export with documents

From any loan file, the per-loan export bundles every uploaded document (PDFs, images), the readiness checklist, conditions, and a human-readable summary into a single ZIP. Use this when you need to hand a complete file to another platform or a closing attorney.

Your borrower data is yours

Loanwright treats borrower NPI as the broker's property. We don't sell it, we don't license it to AI vendors for training, and we don't gate the export behind tier upgrades. Free Starter accounts get the same export as paid Pro accounts.

Account deletion is symmetric to export

Deleting your account removes the underlying records on the same schema you exported. What came out of the export disappears from our database. We retain anonymized audit log entries for compliance, with personally identifying fields redacted.

No "data is the product" trap

Loanwright's value is the workflow and the guideline retrieval, not the data we hoard about your files. If a competitor builds something we should have built, we want you to be able to leave with everything that's yours intact. That keeps us honest about feature investment.

What's in the export, exactly

The account-level ZIP contains the following files at the root of the archive. Each is plain JSON with one row per record:

README.txtSchema documentation and counts
profile.jsonAccount profile from your OAuth provider
subscription.jsonStripe subscription record, if any
loan-files.jsonEvery loan file's parameters and status
readiness-results.jsonGenerated checklists per loan file
documents.jsonDocument metadata (filename, size, blob URL)
conditions.jsonTracked conditions across all loan files
condition-comments.jsonComments you've left on conditions
loan-presets.jsonSaved loan-parameter presets
guideline-queries.jsonGuideline questions and cited answers
audit-trail.jsonAudit log entries for your user account

Document file bytes (PDFs, images) are not included in the account-level ZIP to keep it small. For a single loan file's complete bundle (documents + checklist + conditions + summary), use the per-loan export button on the file readiness page.

Why this is a feature, not a checkbox

Most mortgage software treats your data like collateral. The data stays in their system; the export is gated, slow, partial, or quarterly; the schema is undocumented; and migrating off becomes a project that demands consultants. ICE Aurora isn't unique in this pattern, just the most expensive instance of it.

Loanwright's bet is that the workflow and the guideline retrieval are the product worth keeping. Hoarding the data underneath them doesn't actually help us; it makes brokers feel trapped, which shows up later as churn and bad reviews. So we ship the export as a first-class feature instead.

The honest version of the pitch: if you've outgrown Loanwright or we've stopped being useful, we'd rather you leave with everything that's yours than feel hostage to a renewal. That accountability keeps us focused on shipping things that earn your continued use.

Where to find it

  1. Account export: Settings page → Your data card → Export everything button. Returns a ZIP named loanwright-export-<id>-<date>.zip.
  2. Per-loan export: File readiness page → any loan file → Export action. Returns a ZIP named after the borrower last name and loan type, with documents bundled by checklist category.
  3. Guideline-query-only export: shipped as part of the account-level export. We do not separate it because every query is small structured text; the full account export remains usable even on slow connections.

Try the export before you commit

Free Starter accounts get the same export feature as paid Pro accounts. Sign up, create a sample loan file, run an export, see exactly what comes out. Then decide whether Loanwright stays.

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