AI Disclosure

1. Loanwright Uses Artificial Intelligence

Loanwright's Guideline Search feature uses artificial intelligence to help mortgage professionals locate and understand provisions within published agency mortgage guidelines. When you submit a question, AI processes your query and generates a summary drawn from those guidelines.

2. What the AI Does

• Searches a knowledge base of published agency guidelines (currently: Fannie Mae Selling Guide, Freddie Mac Seller/Servicer Guide, FHA/HUD Handbook 4000.1, and USDA HB-1-3555; additional sources are added over time)
• Generates a plain-language summary of the most relevant guideline excerpts
• Provides numbered source citations so you can locate and verify the original text
• May serve a cached answer when a substantially similar question has been previously answered. Cached answers are clearly labeled and display the original processing time for transparency. Cached answers are automatically invalidated when the underlying knowledge base is updated, ensuring cached results always reflect the same guideline versions as freshly generated answers.

4. Accuracy and Limitations

AI-generated summaries may be inaccurate, incomplete, or outdated. The knowledge base is refreshed periodically, but may not reflect the latest agency updates at all times. You are solely responsible for verifying all AI-generated content against the original source documents before making any decisions. AI-generated content is not a substitute for professional judgment.

5. Data and Privacy

When you use Guideline Search, your question text is sent to OpenAI's API for processing. No personal information, borrower data, or loan file data is included in these requests. OpenAI does not use API data for model training. For full details, see our Privacy Policy.

6. Safeguards

Loanwright implements multiple safeguards to reduce the risk of harm from AI-generated content:

• A per-session acknowledgment confirming you understand the content is AI-generated and requires verification
• Every answer is labeled with an “AI Generated” badge
• Source citations accompany every answer
• A “Report Inaccuracy” button is available on every answer
• The AI is instructed not to provide advice, recommendations, or eligibility determinations
• Usage rate limits are in place to prevent misuse
• Cached answers are labeled and show the original processing duration so you know the answer was not freshly generated. The cache is automatically invalidated whenever the knowledge base is updated, so cached results stay current with the latest ingested guidelines

7. Risk Management

Loanwright maintains an internal AI Risk Management Policy and Impact Assessment that document how risks from AI use are identified, mitigated, and monitored. These documents are reviewed annually. If you would like more information about our AI risk management practices, contact us at the address below.

8. Standards Alignment

Loanwright voluntarily aligns its AI governance practices with two recognized frameworks:

• NIST AI Risk Management Framework (AI RMF 1.0) published by the National Institute of Standards and Technology. Loanwright maintains a NIST AI RMF Profile mapping the framework's GOVERN, MAP, MEASURE, and MANAGE functions to specific controls and documentation.
• ISO/IEC 42001:2023, the international standard for AI Management Systems. Loanwright maintains a Statement of Applicability mapping ISO 42001 Annex A controls to its AI practices. Loanwright is not certified to ISO 42001; alignment is voluntary.

For details on our framework alignment, contact us at hello@loanwright.io.

9. Contact Us

If you have questions or concerns about Loanwright's use of artificial intelligence, or if you believe AI-generated content has caused you harm, contact us at: hello@loanwright.io

10. Related Documents

• Terms of Service (Section 4: AI-Generated Content)
• Privacy Policy (Section 6: Third-Party Services)